Weekdays 8a-5:00p CST
Orders are shipped UPS ground service whenever possible. Please allow six business days for shipping within the contiguous U.S. Orders over 100 lbs. may be sent via truck. Shipping by truck may take 7-10 business days. If your order must be sent by air to make your need date, you will be billed the expedited shipping cost. All shipping charges will be billed on your invoice. See below for shipping charges. Extra shipping charges may be applied for residential delivery, increased fuel service charges and remote area surcharges in accordance with UPS ground service standard rate premiums. Due to the heavy and bulky nature of our theme kits, wire structures, centerpieces, and separates an additional shipping charge equal to 10% of the total price of the theme or kit will be added to your order. Orders less than $15 will incur a $3 small order handling fee.
Same Day Shipping
To serve you better, we’ve extended our Same Day Shipping cutoff time. Your order will ship the same day when you place your order by 2:00 pm EST! This does not apply to imprinted items, banners, themes, decorating kits, international orders, back orders and credit card declines.
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